Tracking Your Jobs

Once you’ve submitted a print job, use My Print Jobs (near the top of the sidebar) to follow its progress.

My Print Jobs#

The page is organized into four tabs:

Tab	Shows
All	Every job you’ve submitted, in any status.
Needs Action	Jobs that need something from you: drafts, jobs still processing, jobs awaiting approval, and failed jobs you haven’t acknowledged yet. Shows a count badge when non-empty.
In Progress	Jobs that are queued, being sent to a printer, printing, or paused.
History	Completed, failed, rejected, cancelled, or expired jobs.

Tables show a thumbnail, job name, status, estimated duration, and creation time. Use search to find a job by name and the controls below the table to move between pages.

Needs Action separates failed jobs under Needs attention from Preparation and approval. Each section has its own search and page controls. The tab badge counts matching jobs across both sections, including jobs on other pages.

The In Progress tab and other queue screens keep jobs that have reached a printer at the top. Waiting jobs follow: higher-priority jobs first, then older jobs before newer ones. Jobs still being prepared appear after active queue work on operator screens that include them.

Actions from the Needs Action tab#

Depending on the job, you may see:

• Dismiss: acknowledge a failed job so it moves out of “Needs Action”.
• Cancel: withdraw a job before it starts printing.
• Open: go to the job’s detail page.

Dashboard queue overview#

Operators with permission to view print jobs see Queue Overview on the dashboard. It shows how many jobs are waiting, how many are in progress (including sending and paused jobs), and the estimated time to finish current work. Jobs awaiting approval are excluded.

The bars compare estimated finish times by printer model on the same time scale. Printers work in parallel, so these durations aren’t added together. Models with unknown finish times appear first with a prompt to check printer availability; known estimates stay visible. Estimates can change with printer availability, materials, and queue order. Select Open queue to inspect the jobs.

Job status meanings#

Status	What’s happening
Draft	Created but not yet fully submitted (for example, awaiting identification).
Processing	Pluraprint is reading your file.
Awaiting Approval	Waiting on one or more approvals before it can queue; see Approving Print Jobs.
Queued	Ready and waiting for a printer.
Dispatching	Being sent to the printer.
Printing	Actively printing.
Paused	Printing is paused.
Completed	Finished successfully.
Failed	Something went wrong: check the job for details.
Rejected	An approver declined this job.
Cancelled	Withdrawn before completion.
Expired	Timed out before it could be claimed or processed.

The job detail page#

Select Open (or a job’s name) to see its full details.

What this job needs#

At the top, a checklist shows everything this job must satisfy before it can queue, with each item marked:

• ✅ Satisfied: done
• 🟡 Pending: still needed
• 🔴 Blocking: the job is denied or blocked

Some pending items (like “Definition at web”) are clickable and take you to where you can resolve them.

Preview and details#

• Preview: a thumbnail of the model, or a generic file icon if a preview isn’t available.
• Details: estimated duration, who submitted the job, which printer it’s assigned to (if any), and when it was created.

Live progress#

• While dispatching, you’ll see an “Uploading to Printer” progress bar.
• While printing, you’ll see a progress bar, percentage complete, and estimated time remaining.
• If the assigned printer has a camera, the latest camera snapshot is shown below the main details.

Queue estimate#

For queued jobs, Queue Estimate shows an estimated start and completion time using the same printer matching and dispatch policy as the queue. Ready for dispatch means an eligible printer is ready; the job still needs to be sent and accepted by that printer. Before approval, the estimate previews adding the job to the end of the queue.

When printer selection is set to Match to material demand, a job can wait for a better-suited printer even if another printer could start it sooner. The estimate then says Waiting for a better-suited printer and how much sooner the other printer could have started it. That printer is being kept free for jobs that need its materials.

Estimates count every compatible printer that is online and not marked down, even if it isn’t ready yet. A printer that is still printing, finished, or paused is expected back after its remaining print time plus the time your site usually takes to clear a printer. Pluraprint learns that time from recent prints.

Start time unknown means Pluraprint cannot predict when the job can start. The explanation may point to every matching printer being offline, no matching printer, a printing restriction, or a previous dispatch still being confirmed.

Times are approximate. Printer readiness, material changes, and higher-priority work can change them.

Materials#

The table shows the material type and its placement in the print file. A brand or color circle appears only when it is selected for the job, with a color circle to the left of the material. During preparation, the file’s color circle appears beside the material as a reference. Index identifies the material in the file; it is not a slot on the printer. Leaving either open allows any matching brand or color; the preview color in the file does not constrain printer matching. Materials fixed by the file retain their configured constraints.

Activity timeline#

A timeline at the bottom shows the job’s history: when it was created, uploaded, approved, queued, started printing, and so on.

Actions available on a job#

Depending on its status and your permissions, a job’s detail page may show:

• Download file: download the original sliced file.
• Prepare: for jobs awaiting approval, if you can submit jobs to the queue: see Approving Print Jobs.
• Configure: for jobs awaiting approval that you submitted, if you can’t submit jobs to the queue yourself: confirm the job’s name and material requirements ahead of review.
• Reject: decline a job awaiting approval, if you have permission to reject jobs.
• Cancel Job: withdraw a job that hasn’t started printing yet.
• Reprint: for completed, failed, or cancelled jobs: see Reprinting a Job.