Key concepts

Sites#

A site groups printers and agents by location or network. Rules and quotas can apply to one site or all sites. Sites do not limit a user’s access; roles control permissions.

See Sites.

Agents#

An agent connects a site’s printers to Pluraprint. Support helps install it; you monitor its connection in the dashboard. It needs access to both your portal and the printers it serves.

See Connecting an agent.

Printers#

Each printer has a name, site, model, connection details, and a record of its loaded materials. Those details determine which queued jobs it can accept.

See Add a printer and Materials.

Print jobs#

A print job is one request to print a sliced file. After upload and processing, the job is prepared, approved where required, queued, and sent to a compatible printer. Staff confirm the outcome and clear the printer for its next job.

See Submitting a print job and Tracking jobs.

Rules and the requirements checklist#

Rules define what a job needs before it can queue: an owner, material choices, approvals, or limits on duration and cost. Every matching rule contributes to the job’s checklist. The checklist explains what remains to be done or why a job is blocked.

See Rules and quotas.

Quotas#

Quotas limit usage over a period, such as 500 g per user per month, or the number of concurrent jobs. A warning threshold alerts users; a hard limit blocks additional usage unless a configured exception is approved.

See Usage quotas.

Roles and permissions#

Roles group permissions you assign to people, such as reviewing jobs or managing printers. They apply across the organization. A site is not a separate permission boundary.

See Roles and permissions.

Stations#

A station is a shared kiosk or display. Its template controls the screen and available actions. Some actions require a person to identify themselves. A station’s site determines its pickup-bin access; it does not filter its general printer and job views.

See Stations.