Administration
Data retention
Choose how long finished jobs remain available and understand what deletion removes.
Data retention automatically deletes old finished jobs. It is off by default.
Set a retention period
- Open Admin → Settings and find Data retention.
- Set Delete jobs after to the number of days you need. The default is 365; the minimum is 14.
- Turn on Delete old print jobs.
Changing these controls requires General Settings: Update. Cleanup runs every six hours; a large backlog may take several runs.
What is removed
Eligible Completed, Failed, Cancelled, and Rejected jobs are removed from everyone’s history, along with their job details, approvals, and snapshots. Design files and thumbnails are removed once no remaining job uses them.
The deadline is measured from the job’s latest recorded activity, not its upload date. Unfinished jobs, the job currently loaded on a printer, and jobs with unresolved pickup records are excluded. Audit records remain available; this setting does not delete the audit trail.
Plan for reprints
A job past its deadline cannot be reprinted, even if cleanup has not removed it yet. Upload the file again if you still have it.
A reprint made before the deadline creates a new job. The shared file remains while a retained job still uses it, but the original job’s history can still expire. Choose a period longer than the gap you expect between repeat orders.
For recovery arrangements, see Backups and recovery.