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Accounts & Authentication

Single sign-on

Arrange organization sign-in with support, then manage user access in Pluraprint.

Single sign-on (SSO) lets your team use their organization accounts to sign in. Pluraprint supports OIDC, SAML, and CAS identity providers.

Arrange setup

  1. Contact Pluraprint support with your identity provider’s name and your IT contact.
  2. Agree on who should be allowed to sign in and which email domains your organization uses.
  3. Support works with your identity team to configure the connection and exchange credentials securely.
  4. Test the new sign-in option with a regular user and an administrator before announcing it to the team.

You can also discuss whether email/password sign-in should remain available, which sign-in method appears first, and how long sessions last. These options are configured with support.

Manage access after setup

A first SSO sign-in can create the person’s Pluraprint account. Review Users and assign the roles they need; signing in does not itself grant administrative access.

If a sign-in option is missing, check More sign-in options or View sign-in options on the sign-in page. If sign-in fails, record the displayed error and contact support. For a person who can sign in but cannot open a page, check their roles first.

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