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Administration

Hosting and support

Plan cloud, on-premises, or air-gapped use with the Pluraprint team.

Pluraprint can run in the cloud, on your organization’s premises, or in an air-gapped environment. Your administrators manage printers, users, and policies through the web dashboard in each case.

Contact Pluraprint support to plan a new installation, move an existing one, or schedule an upgrade. Our team coordinates the technical setup with your IT staff.

Before onboarding

Have these details ready:

  • The locations and printer models you want to connect.
  • Whether your organization requires local data storage or has restrictions on internet access.
  • Your IT contact and the people who will administer Pluraprint.
  • Your preferred sign-in method and any backup or recovery requirements.

Each installation serves one organization. Use sites to organize locations within it.

Options configured with support

The Pluraprint team manages installation configuration, including:

OptionWhat to discuss
BrandingOrganization name, logos, colors, and support contact.
Sign-inSingle sign-on, local accounts, registration, and session durations.
Station identificationSupported cards, PINs, and device identification.
Connected servicesEmail delivery and integrations your organization needs.

You don’t need to edit configuration files. Use Settings for day-to-day choices such as dispatch behavior and data retention.

Before a change

Agree on a maintenance window and recovery plan with support and your IT team. Tell operators when work may be interrupted. Afterward, check sign-in, agent status, and a test print before reopening the queue.

For air-gapped installations, discuss which printers and services can operate without internet access. External sign-in providers, email services, and Formlabs Dashboard connectivity need particular attention.

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